SOFTWARE LICENCE AGREEMENT AND REFUND TERMS

Version 1.3 - 9 November 2026

This agreement is between you (the "Licensee") and Rana Usman, operating mrusman.com (the "Licensor"). It covers each desktop software product the Licensor sells on mrusman.com, currently ListingReady, Real Estate Reel Maker and Private PDF Toolkit, including their updates and documentation (each, the "Software"). Each product is licensed separately and needs its own licence key. By installing or using the Software, or by buying a licence, you agree to these terms. If you do not agree, do not install or use the Software.

1. WHAT YOU ARE BUYING
You are buying a licence to use the Software, not the Software itself. The Software stays the property of the Licensor. Your photos, documents, projects and output files always stay yours.

2. FREE TRIAL
Every installation includes a free trial with all features and no watermark: 14 days for ListingReady and Real Estate Reel Maker, and 7 days for Private PDF Toolkit. When the trial ends you can still open the Software. In ListingReady and Real Estate Reel Maker you can open, edit and save your projects, and exporting needs a licence key. In Private PDF Toolkit you can open and preview your files, and starting a new job needs a licence key; a job that is already running when the trial ends is allowed to finish. The trial exists so you can test the Software on your own files before you pay.

3. LICENCE GRANT
When the Licensor confirms your payment, you receive a licence key. A one-time licence gives you a non-exclusive, non-transferable, perpetual licence to use the version of the Software it covers (see section 4). Private PDF Toolkit is also offered as a monthly licence, described in section 3A. Either licence covers:
(a) one primary Windows computer, and
(b) one backup Windows computer.
Each computer needs its own key. A key only works on the computer whose machine code it was issued for. You may use the Software for your own work and for work you do for your clients, for example editing a client's property photos, making a property video for a client, or preparing a client's PDF documents.

3A. MONTHLY LICENCE (PRIVATE PDF TOOLKIT)
A monthly licence is not perpetual. Its key works until the end date written in the key, and the Software shows that date. When the end date passes, Private PDF Toolkit works as it does when the free trial ends: you can still open and preview your files, a job that is already running is allowed to finish, and starting a new job needs a new key. The Software checks the date on your computer and does not need an internet connection, so a new key is issued only after the Licensor confirms your next payment. A monthly licence never renews or charges you by itself.

4. UPDATES
A one-time licence includes one year of updates, counted from the date your key is issued. Versions released during that year are covered, and they keep working after the year ends. Versions released after the year ends need an update renewal, which is optional. If you do not renew, the version you already have keeps working and you lose nothing. A monthly licence covers every version released before its end date, for as long as the licence is valid. The Licensor may fix bugs and release updates but is not obliged to add any particular feature.

5. WHAT YOU MAY NOT DO
You may not: copy, sell, rent, lend or share the Software or your key with others; share, publish or generate keys; remove or bypass the licence or trial checks; or use the Software for anything unlawful. You may not reverse engineer or modify the Software, except where the law gives you that right and cannot be excluded by agreement.

6. THIRD-PARTY COMPONENTS
The Software includes open-source and third-party components. Their licences and notices are listed inside the Software under Open-source notices. Those licences apply to those components, and nothing in this agreement limits your rights under them.
Some components are licensed under the GNU Lesser General Public License (LGPL), for example the FFmpeg libraries in Real Estate Reel Maker, the FFmpeg library that comes with each product's Electron runtime, and the libvips image libraries. You may replace or modify those libraries and use the Software with your modified versions, and you may reverse engineer the Software as far as needed for debugging such modifications. Section 5 does not limit these rights.
Private PDF Toolkit also includes Microsoft Visual C++ runtime files, which Microsoft licenses to the Licensor. They are not open-source components. You may use them only as part of the Software, and you may not modify, reverse engineer or separately distribute them, except where the law gives you that right and cannot be excluded by agreement.

7. PRIVACY
The Software works on your computer. It does not upload your photos, documents, music, videos, file names, passwords, projects or edits, and it does not need an internet connection. Licence keys are checked on your computer. To get a key you send the Licensor your machine code, a value derived from your computer; the Licensor stores it with your name, email and payment details only to issue, replace and support your licence. Contact details are handled as described in the privacy policy on mrusman.com. The Software has a Copy diagnostics button that gathers technical details for you to send if you choose. It never includes your photos, documents, file names, passwords or machine code.
In Private PDF Toolkit, PDF passwords you type are used only in memory for the job and are never saved. If you choose to remember a signature image, it is stored encrypted for your Windows user on that computer, and you can delete it in Settings.

8. YOUR FILES AND CONTENT
You are responsible for having the rights to every photo, document and music file you process, and to every watermark, logo, stamp or signature image you add. Use only your own signature image or one you are authorised to use. The Licensor does not see, store or review your files.

9. NO GUARANTEE OF RESULTS
The tools in the Software, such as Auto Enhance in ListingReady, the templates in Real Estate Reel Maker and the compression and conversion tools in Private PDF Toolkit, apply fixed, predictable processing. They do not guarantee a particular look or file size, and they cannot recover detail that is already lost. Check every output file before you use, send or publish it, and keep your original files. You are responsible for the final files you use.
In Private PDF Toolkit:
(a) A signature image is a picture placed on the page. It is not a digital signature or certificate and does not prove who signed a document. Whether a document with a signature image is accepted is for you and the people you send it to.
(b) A password you set to protect a PDF cannot be recovered by the Licensor or by the Software. If you lose it, the protected file may be impossible to open. Keep the password somewhere safe.
(c) Some PDF files cannot be processed, for example damaged files, files protected with a certificate, or very large or unusual files. The Software then shows a message and does not change your file.

10. WARRANTY AND LIABILITY
The Software is provided as is. The Licensor does not promise that it will be error-free or suit every purpose. To the extent the law allows, the Licensor is not liable for indirect or consequential loss, such as lost sales, lost listings or lost documents, and the Licensor's total liability to you under this agreement is limited to the price you paid for the licence. Nothing in this agreement excludes liability that cannot be excluded by law, and nothing removes any right you have under mandatory consumer protection law.

11. PAYMENT
Prices are those agreed with you in writing before you pay. Payment is by bank transfer or PayPal, confirmed by hand. Nothing is charged automatically and no card details are stored. A monthly licence is paid for one month at a time, in advance. The key is issued after the Licensor confirms your payment.

12. REFUNDS
Because the free trial lets you test everything first, a licence, including a monthly licence, is not refundable once its key has been issued, except in these cases:
(a) you were charged twice for the same licence, in which case the extra payment is refunded;
(b) you paid and the Licensor did not deliver a working key, in which case you can have the key or a full refund;
(c) the Licensor cannot get the Software to install or activate on a supported computer after reasonable help, in which case you get a full refund; and
(d) where mandatory law gives you a refund right.
A refund is not available because the result differs from what you hoped for. Refunds are paid by the method used to pay, within 14 days of the refund being agreed. Transfer and conversion fees charged by your bank or by PayPal are outside the Licensor's control. Update renewals follow the same rule.

13. LOST OR NEW COMPUTER
If your computer changes, you reinstall Windows, or you lose a key, send your new machine code and the Licensor will issue a replacement key for the same licence at no charge. A replacement key for a monthly licence keeps the same end date. The Licensor may decline if there is reason to think a key is being shared.

14. SUPPORT
Support for installation, activation and bugs is by email to offers@mrusman.com or by WhatsApp on +971 58 251 0024. Support is provided in business hours on a reasonable-effort basis. A response time applies only if it is agreed in writing. Never send passwords, payment details or confidential documents through any support route.

15. ENDING THE LICENCE
This licence continues until it ends. A monthly licence also ends on the end date in its key unless a new key is issued. Any licence ends automatically if you seriously breach this agreement, for example by sharing keys, and the Licensor may then stop issuing keys or replacements. If it ends for that reason, no refund is due. You may stop using the Software at any time by uninstalling it.

16. CHANGES
The Licensor may update these terms for future purchases. The terms you accepted when you bought stay in force for your licence.

17. LAW
This agreement is governed by the laws of the United Arab Emirates, and the courts of the United Arab Emirates have jurisdiction, unless mandatory consumer law in your country says otherwise.

18. CONTACT
Rana Usman - mrusman.com - offers@mrusman.com - WhatsApp +971 58 251 0024.
